Thank you for choosing AI INNOVATE HUB LLC. We are committed to providing you with high-quality digital services and experiences. Because this website offers virtual products or digital services, purchases are considered instant delivery, and therefore the following return and refund policy applies.
- Virtual Product Nature
All virtual products or digital content purchased through this website are delivered instantly. Once the order is confirmed and payment is successful, the system will automatically generate access rights or download links. Therefore, we cannot offer traditional returns. - Refund Terms
We will only accept refund requests in the following circumstances:
Technical issues prevent you from receiving or accessing the purchased virtual content;
Duplicate charges due to system errors, duplicate payments, or account anomalies;
Other reasonable refund circumstances as determined by us.
If the above conditions apply, please contact us by email within 7 calendar days of purchase, providing the relevant order information and a description of the issue. We will review your refund request and process it as soon as possible.
- Non-refundable Situations
The following situations are not eligible for refunds:
The product has been activated, used, downloaded, or accessed;
The user requests a refund due to non-technical issues such as mistaken purchase, subjective dissatisfaction, device compatibility, etc.;
Purchases made by unauthorized third parties using the account. - Refund Process
If the refund request is approved, we will return the refund to the original payment channel within a reasonable time. The specific arrival time may vary depending on the bank or payment service provider. - Customer Support
If you encounter any problems during use, please contact the customer support team. We will do our best to provide you with a solution to ensure you have a satisfactory user experience.
Contact Us
Email: [email protected]
Phone: (857) 688-2867
